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Greater Christchurch Claims Resolution Service

Practical solutions and real progress for people with unresolved claims. Contact us

How we help you

GCCRS is taking the lead on coordinating with all agencies involved in your claim to ensure a streamlined resolution process.

Get your claim assessed

We’ve got time for you and we’re here to listen and work with you to find the best way to resolve your claim.

Contact us

Call us, email us, or come and see us to discuss how we can help progress your claim so you can move forward with confidence.

News and notices

  • Submissions open for EQC Inquiry

    Date published:

    Have your say on how EQC handles future natural disasters by making a submission to the Public Inquiry into the Earthquake Commission.

  • Easier access to past claim information

    Date published:

    Homeowners can now access more information about a property’s previous Earthquake Commission claims.

  • First month of GCCRS sees fourteen cases resolved

    Date published:

    The Greater Christchurch Claims Resolution Service has had its doors open for one month, and is already making a difference for Christchurch homeowners.

  • GCCRS launched

    Date published:

    Minister for Greater Christchurch Regeneration Dr Megan Woods launched the Greater Christchurch Claims Resolution Service (GCCRS) today in the GCCRS office in Christchurch.

  • Welcome to the GCCRS website

    Date published:

    On this site you will find information on how we will tailor our case-managed approach to meet your situation, and how we will work with you to get your life back on track. Use the menu at the top of this page to learn more.

  • View all news and notices