Call, email, or visit us to discuss how we can help progress your claim so you can move forward with confidence.
Register with us
By registering with the GCCRS you will be able to use its services
General enquires and to register: 0508 624 327
On-sold properties: 0800 139 347
Overseas callers: +64 9 952 1674
If English isn’t your first language let us know when you call and we’ll use Ezispeak(external link).
If you’re deaf or hearing impaired, you can use Video Relay Service(external link) to get in touch with us.
You can visit us in person at our office on level 2 of the Grand Central Building, 145-161 Cashel Street in Christchurch. Our opening hours are 8.30am - 4.30pm. You do not need to make an appointment to visit us - walk-ins are available.
When you visit us it’s helpful if you bring along documents relating to your case if you have them available.
Please address post to:
Private Bag 4714
You can also contact us by email at firstname.lastname@example.org or using the online form below.
For media queries please call our media line on 027 442 2141 or email our media desk - email@example.com
Making a complaint
If for some reason, your expectations of GCCRS are not met, you can make a complaint by phone, email, in person, or using the form below. To learn about our standards of behaviour and the process we use when you make a complaint, see Code of Conduct.