Feedback from homeowners who have used the services of GCCRS.
Our Case Manager was so supportive, respectful, understanding and proactive in getting our situation resolved. I had total faith in him and couldn't recommend him more highly. We felt very fortunate to have met him, it was the first time in all these years we had someone that listened and resolved the issues so we are able to move on. Thank you and we will be forever indebted.-
- Christine from Woolston
We have found the process with GCCRS amazing. Both our Case Managers have been extremely helpful, informative and professional. It has been wonderful knowing they were there to support us and help us with our EQC troubles. We are really happy with our outcome and feel very grateful for their help in getting us through this journey.
- Michelle from Avondale
From all my heart I want to thank my Case Manager for his incredibly knowledgeable expertise, caring and supportive assistance and kindness! Thank you for making possible to meet Pathways who took on board my situation and give their best to help me and my children! Thank you to your organisation for your hard work.
- Maggy from Mairehau
The service and the people who helped us were excellent. We would not have achieved closure without them.
- A resident from Banks Peninsula
Excellent service that went above and beyond expectations - many thanks!
- A resident from Belfast
My Case Manager explained all of the processes in my claim with great clarity and patience. He was always respectful and professional. All the stress and worry of the process was removed from my shoulders.
- Kaye from Brooklands
The team were excellent to deal with and gave me practical advice that allowed me to settle the claim and move on. Many thanks.
- Francis from St. Albans
I am very grateful for the information and support that I received from my Case Manager, she was efficient, knowledgeable and supportive. My wellbeing has certainly improved as a result of this service - thank you.
- Lynley from Burnside
The service took away the stress.For the first time I felt I didn’t have to wonder whether I was being told the truth or a quick fix.I wasn’t rushed to make decisions.
- A resident from Dallington
My Case Manager and Community Law lawyer didn't talk at me, they talked to me, explaining the process, and giving me all the information I needed to make decisions. I've recommended GCCRS to several other people.
- Mary from Aranui
Being able to use this service was a life changer. I was overwhelmed by the difficulties I had to face with my claim. My Case Manager made the process so much easier and fully understood the hassles I had faced. Can’t thank this service enough.
- A resident from Avondale
I don't think we would have coped or got our EQC works completed without the help of Greater Christchurch Claims Resolution Service. The help and guidance given to me and my partner was amazing. I thank your service and our Case Manager so much for helping/guiding us through a difficult time to get EQC works settled and finalised at last!! I would recommend your services and my Case Manager to anyone who was having trouble. Thanks again.
- Nina from North New Brighton