Engineering New Zealand has developed guidance for homeowners, which is available on its website(external link). This information tells you what an engineer’s role is, how to find and engage one, and what happens once you have engaged them.
Engineering New Zealand has also developed a template letter of engagement that anyone can use to engage an engineer to carry out a damage assessment and provide reinstatement recommendations. Using the template helps make sure everyone involved is on the same page and can prevent later conflict.
The Greater Christchurch Claims Resolution Services encourages homeowners to use this information and letter of engagement when instructing an engineer. It clearly outlines the engineer’s role and responsibilities in the insurance context, as well as what homeowners should be asking their engineer to look at and definitions of key terms.