Our services

Your case manager will help you access the services you need to resolve your claim. GCCRS provides free facilitation and determination services and access to engineering, legal and well-being support, tailored to your individual needs.

In this section

  • Engineering advice

    If you need an engineer to carry out a damage assessment, we’ve partnered with Engineering New Zealand to make the process easier.

  • Legal advice

    GCCRS has partnered with Community Law Canterbury (CLC) to assist homeowners with legal advice.

  • Resolving disputes and claims

    If you have a dispute that cannot be resolved by negotiations between you, your case manager and your insurer or the EQC, or where experts disagree on the method of repair, we can assist through the GCCRS Internal Dispute Resolution Service (IDRS).

  • Support group directory

    This directory provides information and contact details for a number of support services and community groups available in the Canterbury region.